Frequently Asked Questions

Updated: Nov 5, 2026

Can I buy a BabyTok item as a gift? Absolutely! Whether you’re celebrating a baby shower, welcoming a new arrival, or sending a little love from afar, you can choose a gift for the little one in your life.

Can I include a gift message? No, we don’t currently offer gift messages.

How do I choose a gift? Start with the product description and photos to find something that suits the family you’re shopping for. If you’re unsure, contact us before ordering. We’re happy to help you choose.

Will my gift arrive before the baby shower or special occasion? Please allow time for both order processing and delivery. If you’re shopping for a specific date, contact us before placing your order so we can help you understand the expected timing.

Can I send a gift directly to the recipient? Yes. Just un-click the "delivery address is the same as billing address" box on the checkout page. You can send your gift directly to the recipient.

Will prices appear in the package? No, pricing will not be included. There will be a packing slip which indicates the contents of your order.

What if my gift arrives damaged or there’s a problem with the order? Please contact us with your order number and a description of the issue. If the item arrived damaged, include photos of the item and packaging so we can look into it.

Can a gift be returned? Yes, within 30 days of delivery. Please check our return policy for more details before purchasing. If you have a question about a gift order, contact us with the order details so we can help.